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Personalisation & Patient ExperienceLesson 24 of 32

What Clients Are Usually Worried About Before Trying Virtual Reality

1:06

Kim Bullock, MDKim Bullock, MDClinical Professor, Psychiatry & Behavioral Sciences, Stanford School of Medicine

Lesson summary

Clients bring a whole gamut of responses to their first session — some fear dizziness or interoceptive sensations, others worry they'll be pushed too fast. Anticipating and normalising these concerns, and reassuring clients the process is gradual, builds the buy-in that gets treatment underway.

Key learning points

  • Fears about intensity and control
  • Concerns about dizziness and technology
  • Reassurance that builds buy-in

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